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NCSoft response to City of Heroes players

October 3, 2012

NCSoft has published an official response to the various forms people have used to say to NCSoft what they think about their decision to close down Paragon Studios and City of Heroes.

As may have been expected, they have not changed their mind about their decision. I think the text is mainly a PR packaged response that with a few changed words could be for anything really. Given how they have handled the situation with the announcement itself and the first weeks after that, I do not believe there is much genuine sincerity in that response. Especially when it is just signed “NCSoft Team” instead of an actual spokesperson.

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Categories: City of Heroes
  1. October 3, 2012 at 23:34

    “We wanted to let you know that your voices have been heard and your concerns have been taken into serious consideration.”

    That could have been taken from nearly any “we listen to you… no really we do… but no we are not changing our minds/ doing what you want” PR announcement I’ve seen in any MMO I’ve ever played from forum moderator announcements on up. Despite what they have said, I don’t get the feeling that NCSoft made any kind of serious effort to look at other options.

  2. Ian
    October 4, 2012 at 10:46

    Personally, Im confused why they havent just said ‘We’ll sell it to you for One Million Dollars’.

  3. October 4, 2012 at 22:51

    The whole thing with the sudden shutdown without warning to Paragon Studios or anyone else, plus the almost complete silence for some weeks after that and the lack disregard of any communication or attempt at compensation or smoothing out things until recently..

    It feels like that there was some kind of upper management knee-jerk reaction – not something well thought out. They may have reached to a similar conclusion possibly to close the game if they have had a well thought out strategy here, but I think they would most likely have handled it differently then.

    But backing down would probably mean someone would lose face; rather than doing that they push through with it.

    If that it the case I believe they may possibly sell it at some point later, maybe in a year or so.

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